Refund Policy – MY PCWALA

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Refund Policy

A return is a plan given by individual merchants straightforwardly under this strategy as far as which the alternative of trade, substitution and refund is offered by the particular vendors to you. For all items, the arrangement on the item page will beat the general returns strategy. Do elude the separate thing’s material merchandise exchange on the item page for any exemptions to the table underneath.

Steps for easy return:

  • You may raise a request by writing to us on ‘contact us’.
  • Wrong and Damaged delivered product must be reported within 24 hours from the delivery date accompanied with images of the product & product box (through email).
  • In the event that item is thoroughly not working (Dead Product) at that point before call to client mind mercifully charge your portable least 8 (eight) hours consistently.
  • We accept your complaint when we receive your goods completely unused and accompanied with all the accessories. The customer has to upload pictures/image of damaged/defective products. The damage or defect should be clearly visible in the picture/image.
  • All return request are either handled by our customer service through Call, email available on our site.
  • Once we have received your confirmed request we will arrange reverse pick up of your product and will inform you of the pickup time. In the unlikely event when we are not able to arrange a reverse pickup at your location, we will intimate you and request you to ship the product to us.
  • Order paid online utilizing Credit Card/Debit Card/Net Banking will be discounted just to your account within 7-21 working days from endorsement of discount ask.
  • For Cash on Delivery installments, installment will be exchanged to your bank account. It is the duty of the client to give bank details once the item is returned or return get is finished. The Customer needs to give the bank details within 3 months from the date of return.