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Shipping Policy

General

Products on this website are subject to stock availability. We try to maintain an accurate inventory on our website, but from time to time there may be a stock gap and we will not be able to meet all of your items at the time of purchase. In that case, we will be able to satisfy the products available to you and contact you to find out if you prefer to wait for the backlog to be restocked or if you prefer that we proceed to a refund. A product's part code may vary if a new set of part codes have been issued since the brand and the previous version became absolute. We offer a guarantee that with the name of the product and the specifications mentioned on our website, you will receive the same product.

What are the delivery charges?

Shipping costs vary depending on the seller.

Sellers charge relatively higher shipping costs for low-value items. In such cases, charging a nominal delivery cost helps them offset logistics costs. Please check your order summary to understand the shipping charges for individual products.

Why is the CoD option not offered in my location?

The availability of CoD depends on the ability of our partner carrier serving your location to accept cash as cash on delivery.

What do the different tags like "In Stock", "Out of Stock' and Imported” mean?

'In Stock'

For items listed as "In Stock", sellers will quote the delivery time based on your location's PIN (typically 2-3 business days, 4-5 business days, or 4-6 business days in areas where standard courier service is available). For other regions, orders will be sent by registered post via India Postal Service, which may take 1-2 weeks depending on your location.

'Out of Stock'

At the moment, the item is not available for sale. Use the "Notify Me" feature to find out when it's available for purchase.

'Imported'

Sometimes the items need to be purchased from sellers outside of India. These items are listed as "Imported" on the product page and may take at least 10 days or more to ship.

What is the estimated delivery time?

Sellers typically search and ship items within the time frame specified on the product page. Working days exclude public holidays and Sundays.

The estimated delivery times depend on the following factors:

  • The seller offering the product
  • Availability of the product at the seller
  • The destination to which you want the order to be shipped and the location of the seller.
  • Shipment Tracking:

    When you order a product from our website, you will receive a tracking ID to track the movement of the package, whether on your mail or personally. If you do not receive your product's tracking ID within 4 days, please contact dedicated support beyond the contact details provided. Please note that sometimes the shipping status shown by the online shipping service is NOT indicative of the real-time status of your package. The problem usually arises during package pickup, when delivery services can often have an unorthodox order status update cycle. If your package has not been collected for 4 days, please contact the dedicated support.

    Genuine Manufacturer Warranty:

    All products sold on www.mypcwala.com are 100% original and comes from a manufacturer's warranty.

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