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Terms and Condition

To ensure customer & employee safety against COVID-19, our teams are working remotely and with less manpower. We are committed to servicing your queries. We'll not be able to ship your orders if your area is in Red Zone. Please note that delivery times may be longer than usual at the courier's end.

Sorry for the inconvenience! We urge you to stay home to stay safe!




Prices of some items which are subject to MRP restrictions are being sold on the website after adding up costs of our services, delivery, and online transactions cost. The distribution could not be shown separately due to technical restrictions and is assumed to be understood.

Note: Whatever prices and offers of the products are given on our website is only valid when customers purchase from our website. 

The Quality of the Products is the sole responsibility of the respective Brand Owners. If you have any issues regarding quality then you may lodge complaints against them through our website.

Delivery will not be redirected/ redelivered to any other address without extra charges. We will attempt delivery of the items only once. In case the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery may be possible.

Orders are considered to be executed in the below cases: -

(1) Recipient not available

(2) Wrong phone or Cell or Extension number/ not working/ no reply or not connecting/ reachable and delivery is not done.

(3) Premises locked.

(4) Delivery not done due to wrong address.

(5) Recipient refused the products.

(6) Delivered the product at the Gate/ Reception/ Neighbor.


Out of Stock:

If the product is not in stock, MyPcwala has every right to cancel the order without intimation to the customer, an email should be sent for a canceled order. In the event of being Out Of Stock, the full amount will be refunded to the customer.

Product Information Images and Specification:

All specifications of products and its images mentioned on our website are just to identify the product, it may vary from time to time by its manufacturer, in that case, our company is not liable for any errors or any technical thing which does not match with the product received by the customer. Please refer to the manufacturer's website for the actual details like product images and specifications.

Electronic Communications:

When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


We have made every effort to display the colors of our products that appear on the Site as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

You may not use the Site for any of the following purposes:

Modification of Terms and Conditions of Service:

MyPcwala may at any time modify the User Agreement without any prior notification to you. Subsequent to any modification of the User Agreement, we will inform you of the modifications in the User Agreement via e-mail at the address provided by you while registering on www.mypcwala.com. You can access the latest version of the User Agreement at any given time on www.mypcwala.com. You should regularly review the User Agreement on www.mypcwala.com. In the event the modified User Agreement is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified User Agreement.

Warranty Policy:

GST Invoice:

While placing the order if you mentioned your entity name and GST No., Then surely you will eligible for ITC. In case you have already purchased the products without providing your GST details, you can talk with our customer care within 15 days of your order to get the revised bill. We will not entertain any request after 15 (Fifteen) days regarding this matter.

Reviews & Comments:

Anything submitted by you to MyPcwala in the form of reviews, ideas, comments, suggestions, etc shall automatically become the sole and exclusive property of MyPcwala and will be treated as non-confidential and non-proprietary and MyPcwala shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or recompile such Submissions. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other Content that you post on this Site and that use of your reviews and would indemnify MyPcwala for any direct or indirect damages caused on account of any misrepresentation on this matter.
All claims are subject to the jurisdiction of the Court in Delhi, India only.

Customer Indemnity/ Genuinity of Information/ Intention of Making Payments:

The customer agrees to defend indemnity & hold MyPcwala and its Affiliates harmless from all liabilities & expenses including attorneys' fees related to any violation of this agreement by them and also for the use of the services or transmission of any message or information by them. MyPcwala may modify this Agreement from time to time without giving any prior information.
The customer promises that the information provided to MyPcwala is true, correct, and accurate. The customer also agrees to pay all charges incurred by them and users of your account and credit cards or other payments mention at prices in effect when such charges are incurred.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.



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